We deeply value your privacy. This Privacy Policy tells you how we collect, use, protect, share, and store the information we receive from you when you use our website or when interacting with us as a customer or business party.

By visiting our site, communicating with us, or providing us with your information, you agree to the practices outlined in this Privacy Policy.

If you have any questions related to the use of your personal information, you can contact us at phone number +91-9166828406 or email address online@dwsjewellery.com.

We may update this Privacy Policy from time to time to remain in compliance with legal requirements and to implement best practices in terms of data security.

Whenever we change the policy, we will change the “Last Updated” date from the mentioned date above. This will indicate that you are aware of the changes made. In our job, we pay particular attention to the respect for privacy of all the organizations we cooperate with.

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This privacy policy comprises information collected via:

• the website and related pages

• email messages and online forms

• telephone calls and messaging apps

• though business processes that include negotiations, orders, and onboarding

We collect personal, business, and technical information with your browsing and purchasing experience with DWG Jewellery.

This privacy policy does not apply to the websites and services operated by third parties.

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The submission of your information via the website or via the e-mail, phone, or any other means indicates your consent to the policy.

If you disagree with any of the points in the present policy, please do not provide us with further information.

Sometimes we will ask for your consent for specific activities, such as marketing or sharing.

You can revoke your consent at any moment but in accordance with the laws.   

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For the majority of cases, it is possible to receive all information without telling us who you are. Nonetheless, if you choose to interact with us—for example, by reaching out to us for information, seeking a quote, making a purchase, or subscribing to our mailing list—we may collect and keep information about you. The types of information we could collect are: 

• Personal information: name, name of company, position in the company

• Contact details: e-mail, phone number, address, billing address, address for delivery

• Transaction data: transaction history, preference for particular goods and services, payment details such as details of credit cards or bank accounts.

• Business profile information: market segment, preferences on the product category, and preferred materials or gems.

• Demographic information: anniversaries, significant dates, preferences concerning jewelry styles, etc.

We may merge information we have gathered and information from public sources, partners, and other authorized third parties in order to have a complete picture of our customers.________________________________________

The information collected by us serves the following legitimate business purposes:

• We take inquiries, quotations, and orders, and supply requested products and services

• We run production schedules, export documents for gold and synthetic diamond jewelry manufacturing

• We send notifications concerning updates on orders and shipments to clients

• We reply to your inquiries and feedback and requests for service

• We check information for errors and, if needed, correct them

• We deal with fraud and other unauthorized actions

• We make the website more user-friendly based on the information obtained from the use of aggregated data

• We optimize products and production processes to meet the needs of our clients

• We gather demographic and behavioral data on customers

• We keep in touch with our clients concerning operations and products that may interest them.

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In case our website offers an option of “Send this product to a friend,” “Share with a partner,” or similar referral forms, we will request your name and email address as well as your friends' name and email address. The provided information is exclusively utilized for the purpose of providing the requested communication, while also being logged for the purpose of analyzing content sharing and preventing misuse.

Personal data provided in these applications are processed in compliance with this Privacy Policy.

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We do not sell your personal information.

Nevertheless, there are some instances when we may pass on some data to some carefully selected third parties in order to support our operations.

Service Providers

We hire reputable third-party service providers to perform certain tasks for us, including:

• Shipping and logistics

• Payment processing

• Data hosting and storage

• Web maintenance and Web analysis

• Delivering of emails

• Fulfillment and assembling services.

The service providers receive information only to the extent necessary for completing the task assigned to them, and they are prohibited from using the information for other purposes.

On some occasions, we may offer promotions, events, games, trade show activities, or special business programs.

If you decide to participate, we may be required to provide your data to the event’s organizers or partners only for the purposes of management of the event unless other uses of data are frankly disclosed at the moment of taking part.

DWG Jewellery may cooperate with certain partners on a case-by-case basis as far as financing organizations, logistics integrators, or trade service platforms for providing additional options in business. In a few rare instances, it may be necessary for us to utilize or share important information with our partners so that these companies can provide you with assistance on matters connected with your purchases, but we will do so only in compliance with laws and regulations and in accordance with your communication preferences.

We may use personal data and other information to the extent we think it is necessary in order to:

1. Abide by different laws and regulations, legal demands, and requests from the authorities

2. Investigate, prevent, and respond to suspected illegal activities and fraud attempts

3. Collaborate with other organizations and companies to prevent credit fraud and control risks

4. Enforce our agreements with you

We will disclose information at our sole discretion as we deem it necessary for the protection of our rights, property, safety, and legal interests.

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In case of a merger, acquisition, financing, reorganization, bankruptcy or sale of all or part of our assets, we may pass your data to another organization. Any such transfer will be done in accordance with relevant data protection laws.

In this case, the use of the information will be subject to the specific privacy guarantees we provide at that point in time and to applicable legal requirements.

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We can transform personal information into an anonymous or aggregated form by getting rid of the information that allows to identify you personally.

In this way, we will receive non-identifiable information that may be analyzed internally, for instance, the data about website usage, trends in production, and others. The company DWG Jewellery has the authority to make use of the information that is anonymous or in aggregate form according to its own judgment, as information will not relate to any particular person or company.

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We welcome your comments and feedback whether they are sent via email, form and other ways. It is important to provide this type of information in order to make our site and production processes better.

In case you decide to share your feedback with us, you will automatically allow DWG Jewellery to make use of the information provided for business purposes such as advertising, case studies and other use, on the condition that you don’t specify otherwise.

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Whenever the site is visited, it collects some technical information automatically – IP address, type of device, type of browser, pages viewed and duration of visit.

All this information will allow us to understand and fix any problems that occur on the server, understand how many visitors come to the site and see what pages are interesting for them.

We can also combine your IP address with other information received in order to detect and prevent any fraudulent activities and provide you with better services.

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Cookies, web beacons and other tracking technologies might be used on our site in order to ensure that the site runs smoothly. Cookies are small files stored on your computer which help our site in remembering your preferences and actions taken before. 

Web beacons are small pictures or pieces of code built-in in web pages or emails which enable us to know whether something was opened or read on the site. 

These technologies may be used to:

- Keep your settings and preferences;

- Count the number of visitors, pages viewed, and time spent on the site;

- Assess the success of our ads or website capabilities;

- Know how many affiliates or partners visited our site;

- Provide consumers with proper recommendations.

In certain situations, we may let some third-party companies, like ad networks and portals, utilize cookies or other similar techniques in the process of using our site or running our campaigns. 

Your browser may be configured in a way that cookies are deleted or prevented from being transmitted.

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Information we collect on our website can be kept in and processed in India or other countries hosting DWG Jewellery, DWS Jewellery Pvt. Ltd., or our partners, subsidiaries, and providers.

By using our site, you agree to the transfer of information in accordance with the Privacy Policy and the law.

When necessary, we apply all required measures for protecting the information transferred to foreign countries as per the laws and standards of privacy security.

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Our site and services are aimed at helping business clients and adult users with their transactions. Until now DWG Jewellery is not aware to collect personal data from children who are below 13 years of age.

Our company will take reasonable steps to delete identifiable information from our database if we know we have done so unknowingly.

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DWG Jewellery ensures the safety of your data.

The company has put in place many technical, physical, and administrative measures for the protection of data against theft, alteration, and misuse. 

When sensitive information like credit card details is being sent online, it is protected with the help of SSL or any other encryption technique.

Although DWG Jewellery works hard to secure data, it cannot guarantee the high level of datalogy in the network. 

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Our company is allowed to keep personal data and business information for some time for these purposes:

• To meet the goals of this Policy

• To follow the accounting principles and to keep the reports

• To solve potential disagreements and disputes

Information can be destroyed, anonymized, or stored safely when there is no more need for it. Getting Your Info & Making Changes

You are entitled to request access to the personal information we have about you, provided that doing so doesn’t violate any laws or contracts.

You may contact us and ask us to correct wrong information or delete particular data legally permitted.

To reach out to us, please refer to one of the following details:

• Email address: online@jewelsmanufacture.com

• Phone number: +91-9166828406

Upon receiving your request, we will process it in accordance with the applicable laws and our own internal rules, which may include verifying your identity and the power to act on behalf of a company you plan to contact.

In the process of the company's growth and changes in legislation, we can make amendments to the Privacy Policy to ensure accuracy and relevance.

Major updates can be visible through the “Last Updated” date change or through a separate notification, such as an email or banner.

We highly advise you to check this page from time to time to know how your information is handled by the company.

If you continue using the site and services after the changes, it means you accept the policy. Do you wish to contact us? If you have any questions or problems about this Privacy Policy or the way we work with data, please do so with the help of the following information.

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At DWG Jewellery, we are committed to maintaining your privacy and safeguarding the personal and company information you have provided. Whenever you contact us, ask for a quote, or place an order, we collect only necessary information to reply accordingly, process your request and execute manufacturing and export operations.

Our records may contain such data as your name, company information, email address, phone number, billing address, and address of shipping as well as purchase history. This information allows us to communicate, produce properly, and deliver promptly. Additionally, we may use technical information (such as your IP address and cookie information) for the improvement of your website serving.

All information is stored securely. Your data is never sold but may be shared with trusted service providers (for example, payment services, carriers, web hosting services), which assist us in performing our activities and are obliged to take care of your data properly. Also, we may provide it for the sake of legal compliance and fraud prevention as well as for the sake of protecting our rights.

In case if you have any questions or need any modification in the information we have, do not hesitate to contact us at online@dwsjewellery.com or +91-9166828406